My Work

A summary of the Virtual Assistant & Writing Services that I offer to Creatives, Entrepreneurs, & Small Business owners to help them restore order and balance to their lives.

Put your business first

Getting you Back to
what you love doing!

You know what it takes to move your business forward but more often than not those specific tasks get pushed to the bottom of an ever expanding to-do list and never get done. Delegating some of the routine and time consuming tasks to me, frees up your time allowing you to get on with those things that only you can do in your business or personal life. From managing your calendar, to handling correspondence and answering emails, I can help free your time so you can focus on the core functions of growing your business!

I support small businesses and creative entrepreneurs from all over the world. I specialize in Content Creation, General Administration & Writing Services for businesses. My services include social media marketing and management, graphic design, website development and web design. I also offer virtual assistant services for small businesses.

Through the use of social media and online marketing, small businesses can become known around the world. Let me help you get noticed and increase traffic to your sites! Through my full service support packages, I come alongside you to help alleviate the workload of getting your brand and content out into the world. See the section below for the summary of the Virtual Assistant Services that I offer to help restore order and balance to your life!

Let’s Start a Project!

SOCIAL MEDIA MANAGEMENT
  • Set up new pages/accounts/groups
  • Schedule content for automatic posting
  • Engage with target audience on a daily basis
  • Curate and share content to promote posts
  • Provide quality customer service on social media outlets
  • Design banners/headers/backgrounds and other engaging content
  • Increase traffic, and grow followings/likes
  • Operate giveaways/contests
  • Write or update online business profiles (e.g., Facebook, LinkedIn)
  • Manage online communities
  • Generate social media performance reports
  • Brand monitoring and Social Media Consulting
  • Creating and maintaining Social Media editorial calendars
  • Monthly analytics report

 

CONTENT CREATION
  • Curate photos
  • Edit photos
  • Create graphics
  • Upload, edit, proofread, format & schedule posts for publication
  • Add affiliate links to posts
  • Coordinate with contributors & guest posters
  • Manage editorial calendar
  • Designing Logos, Banners, Icons, eBook Covers and Headers
  • Designing Infographics Images (Content Provided)
  • Generate topic ideas
  • Draft content
  • Topic research
  • Compile & format E-books
DIGITAL MARKETING
  • Create & design flyers/brochures/newsletter
  • Create & run Google/Facebook ad campaigns
  • Create ads
  • Google Analytics reporting
  • SEO strategy
  • Email marketing & build email lists
  • Write product descriptions
  • Develop product launch strategy
  • Draft and send Press Releases
GENERAL VIRTUAL ASSISTANCE

Administrative Tasks

  • Transcription of Video and Audio Files
  • Preparing Online Meeting Minutes
  • Report Creation
  • Forms Creation
  • Document Template Creation
  • Build/manage contacts
  • Book appointments
  • File management
  • Data entry
  • Create reports
  • Prepare presentations
  • Draft letters & emails
  • Bookkeeping
  • Online Research
  • Blog Publishing Management
  • Moderating Blog Comments
  • Adding Tags & Images to Blog Posts
  • Sending Client Invoices
  • Basic Bookkeeping
  • Project Management & Training Tasks
  • Preparation of Training Materials
  • Answer inquiries and Messages on All Channel & Profiles
  • Create Slide share Presentations

Schedule Management Tasks

  • Filtering Emails & Managing Spam
  • Database Building & Updating Contacts or CRM
  • Answering Customer Service Emails &┬áTickets & Chat Support
  • Calendar Management
  • Appointment Scheduling

File Storage & Organization Tasks

  • Dropbox / Google Drive Organization
  • Data Entry in Word, or Google Docs
  • Creating / Managing Spreadsheets
  • Preparing Powerpoint Presentations
  • PDF Conversion, Splitting and Merging

Email Marketing

 

  • Creating a New List in Email Marketing Software (Aweber / Mailchimp)
  • Adding and Removing Subscribers from Lists
  • Creating and Scheduling Broadcast Emails to Promote Content
  • Editing Follow-up Emails and Auto-responders
  • Creating Email Newsletters
  • Full campaign set up and automation
  • Create nurture sequence
  • Design and schedule newsletters (client provides content)
  • Routine maintenance
CUSTOMER SERVICE & EMAIL MANAGEMENT

Customer Service

  • General Customer Service
  • Appointment setting & calendar management
  • General customer service
  • Process digital orders/shipments
  • Process refunds
  • Handle customer inquiries
  • Operate live chat
  • Follow-ups on orders/inquiries
  • Update member records
  • Approve requests to join a membership community
  • Set up or update CRM tools

E-mail/Inbox Management

  • Get inbox to zero daily
  • Set up Gmail or any other email clients
  • Reply to common questions
  • Draft common e-mail responses to be copied for quicker responses
  • Flag important messages that need a reply
  • Follow up on sent emails
  • Delete spam
  • Unsubscribe from unwanted promotional lists
  • Tag/archive emails
WRITING SERVICES & COPYWRITING
  • Transcribing
  • Ghost writing
  • Copy editing
  • Copy writing
  • Electronic Press Kit Creation
  • Grant Writing
  • Articles
  • Brochures
  • Elevator Pitches
  • Fundraising
  • Social Media Posts
  • Business Letters
  • Press Releases
  • Proposals
  • Blog Posts
  • Email Marketing
  • Presentations
  • Product Descriptions
  • Web copy
  • Social Media Profiles
WEBSITE ADMINISTRATION
  • Copy writing for websites and landing pages
  • Content creation
  • Responding to blog and website comments
  • Creating and maintaining blog editorial calendars
  • Installing, updating and maintaining WordPress plugins
  • WordPress site design eg. addition of new pages, changing layout, new theme installation.

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